What is the value of a product? How important is the know-how of the organization selling this product?
The correct answer is a good mix of both attributes. An efficient organization offers optimal solutions, for a many different requirements proposing a variety of products, which are economically feasible, dynamic, pollution free and visually pleasing. All the above mentioned attributes often are not matching together and often need to be “driven” by trained and competent staff can support in design, install and implement systems. This will provide the maximum satisfaction for the end user. RCS distributes a range of products closely limited and selected in the field of conditioning, heating, industrial cooling and ventilation. Our staff is knowledgeable on all the products we do offer. Our technicians are trained and kept informed on a regular basis with our suppliers. Our management office in Manno has representatives that speak a variety of languages fluently. The office managers responsibility includes transportation issues, documentation, coordinating the off-loading of the goods with eventual other means of transport for example forklift trucks, crane or helicopter. Each order will always include order confirmation that clearly details all the products delivered, quantities, unit prices, payment terms and the approximate delivery time. With RCS nothing will be left to chance.